CONSTRUCTION CHANGE-ORDER TRACKING
Extra work gets agreed on site and in the group chat. Talona spots the potential change, keeps the messages behind it and pings your project lead to review it while it's still easy to price.
See how a change is caught
A possible change. With the proof behind it.
Framed, not yet boarded. Check it before drywall.
↳ Site group · Ana's photo · 14:16From a site instruction to a change you can review.
Changes surface in the group chat, scattered across days and trades. See them together, with the evidence one tap away.
| Potential change | Location | Trade | From | Evidence | Status |
|---|---|---|---|---|---|
| Kitchen wall moved 2 ft east | Unit 3 · Kitchen | Framing | Pete, relaying the client | 1 msg · voice · photo | Needs review |
| Two outlets relocated with the wall | Unit 3 · Kitchen | Electrical | Mark | 2 msgs | Missing price |
| Bedroom window delivered a size smaller | Level 3 · East | Glazing | Rob | 1 msg · photo | Needs review |
| Extra insulation between bedroom and living room | Unit 2 | Insulation | Ana | 1 msg | Reviewed by Dana |
THE EVIDENCE, TOGETHER
The request, the work and the proof often come from different people, hours apart. Talona ties them to the same unit, wall and trade.
Instruction at 11:40. Work and photo by 14:16.
Client walkthrough: they picked the bigger fridge. Mark, move the U3 kitchen wall 2 ft east to fit it.
“We moved the kitchen wall two feet so the larger fridge fits.”Voice note · transcript excerpt
U3 kitchen, wall's up.
Same unit.
Same wall.
Same trade.
No written approval.
In their direct WhatsApp conversation.
Pete · 11:40: “...they picked the bigger fridge. Mark, move the U3 kitchen wall 2 ft east to fit it.”↳ Sources: Pete's message, Mark's voice note, Ana's photo
Talona catches the moment the scope moves. Your team and your contract decide what happens next.
An instruction, request or “we did it differently” in the group.
Talona connects the messages and pings your project lead.
Your team checks the instruction and the evidence.
Cost and schedule, from your team and your subs.
Signed under your contract's change-order process.
Extra work is easy to agree on site.
It's hard to get paid for later.
A change-review ping says what the record shows, and what it doesn't.
No invented amounts. If nobody in the group stated a price or a delay, the ping says so.
Pete · 11:40: “...they picked the bigger fridge. Mark, move the U3 kitchen wall 2 ft east to fit it.”↳ Sources: Pete's message, Mark's voice note, Ana's photo
Read who gave the go-ahead and how it reached the crew, in the original messages.
Client walkthrough: they picked the bigger fridge. Mark, move the U3 kitchen wall 2 ft east to fit it.
“We moved the kitchen wall two feet so the larger fridge fits.”Voice note · transcript excerpt
U3 kitchen, wall's up.
Ask Talona what's still missing before you price the change or send it for approval.
What's still missing on the U3 wall?
Not in the group yet:
The only go-ahead is Pete's message relaying the walkthrough.
↳ Source: Pete · 11:40 · Bernard St · Site teamAsking Mark for a price now. Change order to the client today.
A WhatsApp message is not an approved change order. Talona gets the change in front of you; your contract decides how it's approved.
ONE AFTERNOON ON SITE
170 Bernard St, from the client walkthrough to the change order. Every step after the ping is your team's.
“Client walkthrough: they picked the bigger fridge. Mark, move the U3 kitchen wall 2 ft east to fit it.”
Voice note: “We moved the kitchen wall two feet so the larger fridge fits.”
Photo of the reframed wall: “U3 kitchen, wall's up.”
Possible change: U3 kitchen wall moved 2 ft. Requested by the client via Pete. No price or written approval in the group.
“Asking Mark for a price now. Change order to the client today.”
Talona reads the messages, voice notes and photos shared in your site's WhatsApp group and looks for work that may differ from what was planned: a new instruction, a client request relayed on site, or a crew reporting they did something differently. It connects messages about the same location and trade, then sends your project lead a change-review ping. It flags a possible change for review; it does not decide whether the work is in or out of scope.
Each ping keeps the source close: who gave or relayed the instruction, who reported the work, the location, the timestamps and the original messages, voice-note excerpts and photos. If the group mentions a cost or a schedule impact, it appears with its source. If something is missing, such as a price or written approval, the ping says so.
No. A message can help document who asked for a change and when, but it is not automatically a contractual approval. Your team should verify the instruction and follow the approval and change-order process in your contract. Talona helps you notice the change early and keep the record behind it.
Talona does not invent amounts or estimate schedule impact from a conversation. It reports the cost and schedule information that people actually shared, with its source, and tells you when that information is missing so your team can price the change.
No. The crew keeps using their site's WhatsApp group as usual. Change-review pings and follow-up answers go to your project lead's direct WhatsApp conversation with Talona.
Book a demo and we will walk through your site's WhatsApp group, who should receive change-review pings and how they fit your existing change-order process. Review our Privacy Policy for how Talona handles information, and contact us to discuss your project's data requirements before connecting a group. Read our Privacy Policy.
FROM THE GROUP CHAT. TO YOUR CHANGE-ORDER PROCESS.
See how Talona spots changes in your site's WhatsApp group. Or read about WhatsApp construction reporting.