Terms of Service
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Table of contents
These Terms of Service ("Terms") govern access to Talona’s public website, its content, and its interactive demonstrations. They are between Talona, Inc. ("Talona," "we," "us," or "our") and the person or organization using the website ("you").
Introduction
Talona, Inc. is a Delaware corporation incorporated on August 21, 2026, under Delaware file number 10743414. Its registered office is 131 Continental Dr, Suite 305, Newark, New Castle County, Delaware 19713, United States.
By using the website after being given notice of these Terms, you agree to them to the extent an agreement can be formed under applicable law. If you do not agree, stop using the website. If you act for an organization, you must have authority to bind that organization.
Paid services, private trials, integrations, and customer camera deployments require a separate written agreement or order accepted by Talona. These Terms do not grant access to a hosted customer platform or establish a paid subscription. A separate agreement governs the service it covers and prevails over these Terms if they conflict. Any applicable data processing agreement governs the processing it covers.
Our Privacy Policy explains how we handle personal information. These Terms do not replace privacy notices, required consent, or either party’s obligations under data protection law.
1. Using Talona
The website is intended for business use by adults. You must be at least 18 and legally able to enter into an agreement to use it on behalf of yourself or an organization. Subject to these Terms, you may access the public pages, read our materials, and use the demonstrations for lawful informational and business evaluation purposes.
You are responsible for your internet connection, devices, and any information you choose to submit. Provide accurate contact and business details when asking us to arrange a demonstration or discuss services. The public website does not require an account, and submitting an inquiry does not commit either party to a purchase, trial, or deployment.
You may link to publicly available pages without suggesting that Talona endorses you. Any additional use of our software, APIs, private evaluation tools, or nonpublic materials requires the relevant authorization or agreement.
2. Customer responsibilities
Before a trial or deployment involving real cameras or footage, you and Talona must agree the permitted access and handling arrangements. Do not send footage through ordinary business inquiries or attempt to connect camera systems to a public demonstration.
For any authorized evaluation or deployment, you are responsible for having the necessary rights to the cameras, footage, and other materials you provide. You must establish a lawful basis for the intended processing, give appropriate notices, obtain any required permissions, and comply with applicable workplace, surveillance, privacy, and data protection requirements. Owning a camera or a building does not by itself resolve those obligations.
You remain responsible for how you configure and use an authorized deployment and for decisions made using its observations. Review access permissions, minimize information provided, and apply appropriate human oversight. These responsibilities do not remove Talona’s own obligations under applicable law or a separate agreement.
3. Acceptable use
Do not use the website or an authorized demonstration for unlawful surveillance, harassment, discrimination, or infringement of another person’s privacy or intellectual property rights. Do not impersonate another person, misrepresent your authority, or submit information you are not entitled to disclose.
Do not introduce malicious code, interfere with the website, overload its infrastructure, bypass access controls, or attempt to obtain nonpublic systems or information without permission. Do not extract nonpublic software or materials or bypass restrictions to copy them, except where applicable law expressly permits the activity.
Do not present illustrative demonstrations or model-generated observations as independently verified facts. Talona’s public materials and demonstrations must not be used as the sole basis for decisions affecting employment, legal rights, access to essential services, or a person’s health or safety.
4. Content and ownership
Talona and its licensors retain rights in the website, software, designs, text, graphics, trademarks, and demonstration materials. These Terms provide only the limited permission to use the website described above. They do not transfer intellectual property rights or grant permission to use Talona’s branding in a way that suggests sponsorship or endorsement.
You retain your rights in the materials you provide. By sending an inquiry, you authorize us to use its contents as needed to respond and carry out the discussion you requested, subject to our Privacy Policy. Sending information does not grant Talona a general right to publish your materials, use your name in marketing, or train general-purpose models on your footage.
Rights and licenses for customer datasets, processed outputs, integrations, and paid services must be addressed in the relevant customer agreement. Third-party and open-source materials remain subject to their applicable licenses. If you voluntarily suggest improvements, we may use those suggestions without an obligation to pay you, but this does not transfer rights in your confidential information or personal data.
5. AI-generated observations
Computer vision produces estimates and inferences. Detections, movement paths, timing, counts, classifications, and descriptions can be incomplete or wrong. Camera position, occlusion, lighting, scene changes, and model limitations can affect results. A tracking identifier does not, by itself, establish someone’s real-world identity.
Our website scenes, overlays, and examples are illustrative. They do not promise a particular accuracy level, financial result, regulatory outcome, or feature availability in every deployment. Roadmap descriptions and marketing materials are not commitments to deliver a feature unless expressly included in a separate agreement.
Validate observations against the underlying evidence and the circumstances in which they will be used. Talona is not a substitute for required site inspections, qualified professional judgment, emergency response, or safety systems. Any performance commitments or suitability requirements for a customer deployment must be expressly agreed for that deployment.
6. Fees and service changes
There is no Talona charge for browsing the public website or using its public demonstrations. Requesting information does not create a payment obligation. Fees, taxes, payment schedules, subscription terms, renewals, cancellation rights, support, and service levels for a commercial service must be set out in the separate agreement or order for that service.
We may update, replace, or discontinue public website content and demonstrations. We aim to keep the website useful and available, but do not promise uninterrupted access or that every page will always be current. Changes to a contracted service remain subject to its agreement and any notice or other protections required by law.
7. Suspension and termination
You may stop using the public website at any time. We may restrict access where reasonably necessary to address abuse, security risks, violations of these Terms, or legal requirements. Where appropriate and practicable, we will provide notice and an opportunity to resolve the issue.
Ending website access does not by itself terminate a separate customer contract. Suspension, termination, data return, and deletion for a customer deployment are governed by the relevant agreement and applicable law. Provisions concerning ownership, limitations, disputes, and obligations that by their nature should continue will survive the end of website use.
8. Warranties and liability
To the extent permitted by applicable law, the public website, content, and demonstrations are provided “as is” and “as available,” without warranties of merchantability, fitness for a particular purpose, or noninfringement. We do not warrant that public materials will be error-free or that an illustrative demonstration will match the performance of a specific deployment. Express commitments in a separate customer agreement are unaffected.
To the extent permitted by law, neither party is liable under these Terms for indirect, incidental, special, or consequential losses, or lost profits or business opportunities arising from use of the public website. This exclusion does not apply where applicable law prohibits it. Liability for a paid or separately contracted service is governed by that service’s agreement.
Nothing in these Terms excludes or limits liability for fraud, fraudulent misrepresentation, willful misconduct, gross negligence, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded or limited. Nothing removes mandatory consumer rights or statutory remedies that apply to you.
9. Governing law and disputes
These Terms are governed by the laws of the State of Delaware and applicable US federal law, without applying conflict-of-law rules that would select a different jurisdiction’s law. If mandatory law gives you additional protections, those protections continue to apply.
Please contact hello@talona.ai if you have a concern so we can try to resolve it. Unless mandatory law requires otherwise, courts with competent jurisdiction in Delaware will hear disputes arising from these Terms, and the parties submit to that jurisdiction. This does not prevent either party from seeking urgent relief in another competent court or exercising a right to bring a claim locally where the law provides it.
These Terms do not require arbitration or waive participation in a class action. A separate customer agreement may contain its own governing-law and dispute provisions for the service it covers.
10. Changes and contact
We may revise these Terms for changes to the website or applicable requirements. We will post the revision with an updated date and provide additional notice or obtain agreement where required. Changes apply prospectively and do not rewrite a separate customer agreement. If you do not accept an applicable revision, stop using the public website.
If a provision is unenforceable, the remaining provisions continue to apply to the extent permitted by law. A delay in enforcing a provision does not waive the right to enforce it later. These Terms govern the public website subject to the separate agreements expressly described above.
For questions about these Terms, contact Talona, Inc. at hello@talona.ai. Registered office: 131 Continental Dr, Suite 305, Newark, New Castle County, Delaware 19713, United States. Delaware file number: 10743414.